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Shane D
ROCKVILLE, IN | 2019 Chevrolet 2500HD SilveradoNovember 7, 2020I can’t say things were done like they should have been. Recall for block heater, required antifreeze drain. The antifreeze wasn’t washed off and you could smell burning antifreeze,don’t believe the antifreeze level was checked as a low coolant light was on in the dash when I picked my truck up. Asked for a tire rotation that I’m not sure got done. Tech broke locking lug nut tool, I noticed tire pressure was corrected to 70psi on the front and 65psi on the rear. This is backwards. 2 days later the lug nuts and tool was replaced as well as the low coolant issue.Response from MIKE ALSOP CHEVROLET
November 9, 2020Hi, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution.Ronald M
WEST LAFAYETTE, IN | 2019 Chevrolet 1500 SilveradoNovember 6, 2020Awesome experienceResponse from MIKE ALSOP CHEVROLET
November 10, 2020It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.Collom, D
MONTEZUMA, IN | 2014 Chevrolet MalibuAugust 3, 2020outstanding service manager, excellent communication, prompt service. friendly clerical staff. waiting area was very customer accommodating.Response from MIKE ALSOP CHEVROLET
August 10, 2020Thank you for taking the time to share your experience with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.DAVID F
HILLSBORO, IN | 2020 Chevrolet TraverseAugust 1, 2020Very helpfulResponse from MIKE ALSOP CHEVROLET
August 6, 2020We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.Stonebraker, T
ROCKVILLE, IN | 2020 Chevrolet TahoeJuly 28, 2020Was great, fixing an issue with my car still.Response from MIKE ALSOP CHEVROLET
August 4, 2020It is important our customers feel completely confident with the customer service they receive and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us!DANIEL M
MARSHALL, IN | 2020 Chevrolet EquinoxJuly 23, 2020Everyone treated us very nice, like a friend would. They also listened and responded to our needs. Very prompt service and great atmosphere.Response from MIKE ALSOP CHEVROLET
July 29, 2020Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!Long, A
WAVELAND, IN | 2019 GMC 1500 SierraJuly 23, 2020GoodResponse from MIKE ALSOP CHEVROLET
July 29, 2020Thank you for the five-star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, please let us know - we are happy to help!Raines, A
LAFAYETTE, IN | 2020 Chevrolet 1500 SilveradoJuly 23, 2020Very PoliteResponse from MIKE ALSOP CHEVROLET
July 29, 2020We're glad to hear you enjoyed your visit! Please don't hesitate to reach out if there's anything additional we can do for you.Verdon, Z
OAK PARK, IL | 2017 GMC TerrainJuly 21, 2020Great group of people.Response from MIKE ALSOP CHEVROLET
July 24, 2020Hi, we are so happy to read such a great review about Mike Alsop Chevrolet! We sincerely value your business and look forward to your next visit!Miller, T
ROCKVILLE, IN | 2013 Chevrolet TraverseJuly 21, 2020Rusty, Service Manager, always treats me with respect & courtesy. Bill, the Salesman, we bought our vehicle from, took the time to sit & visit, in the lobby with me. Two other Male employees took the time to stop & visit briefly also. The employees at Alsop take the time to make you feel welcome & appreciated!Response from MIKE ALSOP CHEVROLET
July 24, 2020Hi, we are so happy to read such a great review about Mike Alsop Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!